Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution guarantee with all our web hosting packages packages, which means every single advice question you post is going to be reacted to in only 60 minutes max. Our support crew members have been qualified to easily solve any situation and to ensure that you get well–timed advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a group of proficient specialists who’re prepared to answer your issue as quickly as possible. It is easy to communicate with the support crew by launching a technical support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you can also contact us on the telephone or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a substantial knowledge base that’s built into all areas. In each section, you will find a Help button which will load for you a group of step–by–step online classes on how to employ a particular function or complete a particular action. Moreover, we have generated information video clips so you can get a better idea of the Control Panel’s interface.