Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center incorporated into our Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common problem that you might chance upon, they are contributed by our support team of skillful technicians.

  • Top quality support service

  • Educational Videos

  • For those of you who’d like to discover how to rectify a typically experienced problem by watching an instructional video clip, we have added a collection of video tutorials to our Web Site Control Panel. All the how–to video clips are very short and simple to understand. They offer you step–by–step presentations of various web site administration techniques.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 technical support service with a 60–minute support ticket response guarantee. Our team of well–trained customer service technicians will be available to you to answer all the inquiries that you may have. During off–peak hours, a response will be provided in even less than 20 minutes.